State Farm® Insurance Agent Kimberly Nybo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ben Anderson
January 3, 2025
5
out of
5
rating by Ben Anderson
"I had the pleasure of working with Rollen Otness from State Farm, and I cannot recommend him highly enough! From the moment I reached out to him, he was incredibly responsive, professional, and genuinely cared about helping me with my insurance needs. Rollen went above and beyond to explain all my options in a way that was clear and easy to understand, making the whole process stress-free. Not only did he find me a policy that fits my needs perfectly, but he also took the time to ensure that I was fully informed every step of the way. His customer service is top-notch, and he really made me feel like a priority. I truly appreciate how dedicated and attentive Rollen was throughout the entire process. If you're looking for an insurance agent you can trust, look no further than Rollen Otness at State Farm!"
We responded:
"Thank you, Ben, for sharing your experience with Rollen! I'm glad to hear that he was responsive and professional, making your insurance process stress-free. It's wonderful to know that Rollen's dedication and attentiveness made you feel like a priority. We appreciate your recommendation and are here for any future insurance needs you may have!"
Jenny Hebbring
December 28, 2024
2
out of
5
rating by Jenny Hebbring
"My grandma went in to pay her car insurance bill a month ago and she just now told me she saw one of the employees vaping in the office immediately to the right of the entrance. Completely unprofessional."
We responded:
"I appreciate you bringing this to our attention. This is not an acceptable practice in our office . We will use this information as a training tool to ensure a better experience in the future for our clients. "
Erica Enerson
December 24, 2024
5
out of
5
rating by Erica Enerson
"As first time home buyers, we knew we wanted to get the best coverage for our new home. Rollen Otness made the process of getting started so easy and stress-free! He took the time to answer all our questions, explained everything clearly, and showed genuine care in making sure we were informed every step of the way. His professionalism and friendliness made his service stand out, and I felt confident throughout the entire process that we were in good hands. I highly recommend working with Rollen if you’re looking for excellent service and peace of mind!"
We responded:
"Thank you, Erica, for sharing your experience! I'm so glad to hear that Rollen made your first home-buying journey smooth and stress-free. His dedication to providing clear explanations and attentive service truly sets him apart. We're grateful for your recommendation and are here to assist with any future needs or questions you may have. Enjoy your new home!"
Alex Nikle
December 20, 2024
5
out of
5
rating by Alex Nikle
"My wife and I had been looking to switch our insurance policies to a local Minneapolis provider. After speaking with Tammy Hayft-Fields for over an hour regarding our various policies, quotes, and potential needs, I was convinced that we found our new Insurance Agent. I have been pleased with the transition thus far and look forward to working with Tammy for all of our future insurance needs."
We responded:
"Thank you, Alex, for sharing your experience! I'm glad to hear that Tammy was able to assist you and your wife so effectively. It's wonderful to know that the transition has been smooth and that you're satisfied with the service. We're here to support all your insurance needs, so feel free to reach out anytime!"
J. Honeycutt
December 11, 2024
5
out of
5
rating by J. Honeycutt
"Quick to answer questions and help find a solution."
We responded:
"Thank you for your feedback! I'm happy to know that our team was quick to assist you and find a solution. We're always here to help!"
Judy Schlink
December 11, 2024
5
out of
5
rating by Judy Schlink
"I have been with Kimberly Nybo - State Farm Insurance for a number of years now and continue to be very happy and satisfied with our coverage. Just yesterday, I had a few questions and Brittany answered the phone, and she was able to not only answer my questions quickly but she also made some recommendations that I had not thought of. She was very helpful and professional. Just another example of how good this office is. PS – Thanks for the laughs too Brittany!"
We responded:
"Thank you, Judy, for your continued trust in our office! I'm glad Brittany was able to assist you! She is a great part of our team. We're always here to help and bring a smile to your day. Don't hesitate to reach out if you have more questions or need assistance in the future!"
Cory Nelson
November 20, 2024
5
out of
5
rating by Cory Nelson
"I've been a client of the Nybo Agency for over 25 years and I can't recommend them highly enough. Kim and her people continue to do a great job taking care of me and my family. Thank you."
We responded:
"The team over here at the Kimberly Nybo Agency appreciate your kind words. Thanks for taking the time to give such a great review, Cory."
Brianna Donahoe
November 19, 2024
5
out of
5
rating by Brianna Donahoe
"Alex Gulstene saved me! He is so understanding and non-judgemental. They listened and didn't force an upsell. Took care of everything and it was quick and painless. Thanks Alex!"
We responded:
"Brianna, thank you for sharing your positive experience! I'm glad to hear that Alex provided such understanding and non-judgmental service. It's wonderful that he made the process quick and painless for you. We appreciate your feedback and are always here to help with any future needs. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Karen Lamb
November 7, 2024
5
out of
5
rating by Karen Lamb
"Kim and her team are probably the most knowledgeable, compassionate agents you will ever find. Kim works around the clock and picks her phone up almost every time I call with a question, I really think she might be superhuman!! Do yourself a favor and switch to Kim Nybo and the State Farm team!!"
We responded:
"Thank you for the five stars, Karen! And thank you for trusting us with your insurance needs. "
Francisco Rivera
November 5, 2024
5
out of
5
rating by Francisco Rivera
"Excelente servicio muy amables"
We responded:
"Gracias, Francisco, por tu reseña. Me alegra saber que recibiste un excelente servicio y que nuestro equipo fue amable contigo. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Lynn Condos
November 2, 2024
5
out of
5
rating by Lynn Condos
"Last year Kimberly Nybo Agency saved me $2,000 cost from a small policy that covered the cost of installing our new furnace. Her advise really paid off."
We responded:
"Thank you, Lynn, for taking the time to leave us a review. It makes our day hearing about how we were able to help wonderful customers like you with finding the right coverage. We look forward to continuing our relationship!"
Tina LaCasse
November 2, 2024
5
out of
5
rating by Tina LaCasse
"Was extremely happy with the service I got from Michael! Had him give me a quote and I am now paying less with more coverage and services after switching!!"
We responded:
"Woohoo! We love saving customers money ... especially when we can offer better coverage and better service!"
Sherry Green
October 31, 2024
5
out of
5
rating by Sherry Green
"Great service given by Michael Weihn, very helpful !"
We responded:
"Thank you, Sherry, for taking the time out of your day to pass on the nice words about Michael. We appreciate it!"
David Jahns
October 30, 2024
5
out of
5
rating by David Jahns
"I have worked with Kim and her team for many years. She and her team are top notch, and I would highly recommend Kim to anyone who is looking to either change agents, or someone who is new to the area. Excellent follow through, and very knowledgeable staff!"
We responded:
"David, thank you so much for your kind words and recommendation! I'm glad to hear that you’ve had such a positive experience with our team over the years. We take pride in our follow-through and knowledge, and it's wonderful to know that it has made a difference for you. If you ever need anything in the future, don't hesitate to reach out. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Heiko Heisermann
October 27, 2024
5
out of
5
rating by Heiko Heisermann
"They are the best insurance agents I have ever worked with. They are always prompt, always professional, I am so pleased I found them!"
We responded:
"Thank you, Heiko! I'm glad you had such a positive experience with our team. We strive to be prompt and professional in all our interactions. We're grateful you found us and look forward to continuing to assist you with your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Andrew Ahl
October 25, 2024
5
out of
5
rating by Andrew Ahl
"Very helpful and easy to work with."
We responded:
"Andrew, thank you for your kind words! I'm glad you found our team helpful and easy to work with. Your satisfaction is important to us, and we're here for any future needs you may have. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
carolyn hartwigsen
October 24, 2024
5
out of
5
rating by carolyn hartwigsen
"Tammy was fantastic— very knowledgeable and helpful— it was such a great experience to change my insurance with her guidance"
We responded:
"Thank you, Carolyn! I'm glad Tammy could provide such knowledgeable and helpful service. We appreciate your trust in us for your insurance needs. If you have any further questions or need assistance, feel free to reach out. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Brenda Hemmingsen
October 22, 2024
5
out of
5
rating by Brenda Hemmingsen
"We met with Rollen Otness from the Agency and have been so comforted in knowing we have true hardworking, extremely knowledgeable people easing our minds for our Home & Car Insurance! TOP NOTCH quality customer service and care from start to finish! The Hemmingsen's of New Brighton, MN"
We responded:
"Brenda, thank you so much for your wonderful review! I'm glad to hear that Rollen was able to provide you with the comfort and knowledge you needed for your home and auto insurance. It's fantastic to know that our team's dedication to quality customer service and care made a positive impact on your experience. If you ever have any further questions or need assistance, please don't hesitate to reach out. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Kim Simonson
October 15, 2024
5
out of
5
rating by Kim Simonson
"Tony was very helpful got me insurance for everything I need was very knowledgeable on all my questions I would recommend other people to go with state farm thank you for being very friendly and putting up with all my questions. Thank you Kim"
We responded:
"Thank you, Kim, for your wonderful review! I'm glad Tony was able to assist you with all your insurance needs and answer your questions. It's great to know you found our service friendly and knowledgeable. We appreciate your recommendation and are always here to help with any future questions or needs. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Darren kelley Jr
October 5, 2024
5
out of
5
rating by Darren kelley Jr
"I switched from Geico to state farm and Kim and her team made it easy by doing it all over the phone. I worked with Corrine and she was kind and thorough and I go a great rate with great coverage!"
We responded:
"Thank you, Darren, for sharing your experience! I'm glad to hear that Corrine was able to assist you smoothly over the phone and that you found a great rate with excellent coverage. Our team is always here to help with any future needs or questions you might have. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
WanderingTree
October 2, 2024
5
out of
5
rating by WanderingTree
"Easy to work with and good communication!"
We responded:
"Thank you! I'm glad you found our team easy to work with and appreciated our communication. We're always here to help with any future needs or questions. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Cody Pendant
October 1, 2024
5
out of
5
rating by Cody Pendant
"Everyone at the Kimberly Nybo Agency is excellent. They can help you with you auto, home, life, and disability insurance."
We responded:
"Cody, thank you for your wonderful review! I'm glad to know that our team has been able to assist you with your auto, home, life, and disability insurance needs. We truly appreciate your kind words and are always here to help with any future questions or needs you may have. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Diane Smith
October 1, 2024
5
out of
5
rating by Diane Smith
"We recently took Jake from State Farm's advice and bundled all of our insurance. Shannon Pinnock was knowledgeable, helpful, and easy to work with. She helped us get our house, autos, and toys all insured. It's great to have just one company taking care of all our insurance needs. Thanks!"
We responded:
"Diane, Thank you for sharing your experience! We're happy you found Shannon knowledgeable and helpful in bundling your insurance needs. It's wonderful to know that having one company for your home, autos, and personal articles has been beneficial for you. We appreciate your trust in us and are always here for any future assistance you may need. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Alex Kyei
September 27, 2024
5
out of
5
rating by Alex Kyei
"I like to say a big thanks to Michael for his good customer service's."
We responded:
"Thank you, Alex! I'm happy to hear that Michael provided you with good customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Lisa Long
September 25, 2024
5
out of
5
rating by Lisa Long
"Kim Nybo and her team are amazing. So easy to work with and are always there to pick up the phone when you need something. Competitive pricing, but even better customer service. Highly recommend."
We responded:
"Lisa, thank you so much for your wonderful review! I'm glad you found our team easy to work with and appreciated our customer service. It's great to know that our competitive pricing and dedication to being available have made a positive impact on your experience. We're always here to help with any future needs or questions you might have. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"