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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tricia Bleichner

September 14, 2023

5  out of  5 rating by Tricia Bleichner
"Friendly staff, knowledgeable! Easy to work with. Prompt with communication."

Tim Hagen

September 14, 2023

5  out of  5 rating by Tim Hagen
"Handled my policy change on the phone very quickly."

Jean Guzik

September 14, 2023

5  out of  5 rating by Jean Guzik
"The best insurance agent ever! I have been doing business with Kimberly Nybo for years. I am always treated well and get great pricing on all of my insurance needs!"

Joey Kalski

September 7, 2023

5  out of  5 rating by Joey Kalski
"Ava Pouliot was extremely helpful and easy to work with when I needed to make multiple changes to my existing renters insurance policy. All the changes were completed and confirmation was sent back to me within an hour of when they were requested. Great customer service! I would recommend opening a policy with this agency."

Amy Turany-Mayer

August 31, 2023

5  out of  5 rating by Amy Turany-Mayer
"Tony Wilson at Kim Nybo’s Columbia Heights office was so helpful and knowledgeable as we navigated getting our college-aged son set with insurance. Everyone is always so great and willing to talk through all the details, we’re very happy customers!"

Erik Coleman

August 28, 2023

5  out of  5 rating by Erik Coleman
"Great staff, Knowledgeable, and very nice. Happy I switched!"

Jan Noel

August 28, 2023

5  out of  5 rating by Jan Noel
"I’ve had my car and home insurance with this office for many years. When I noticed that our car insurances had increased over 30%. I contacted Christina Nelson. She explained why the charges increased and gave us some options to decrease the costs. She was very empathetic and professional. We will continue to be customers of this agency due to the high level of customer service. Thank you to Christina Nelson."

Noah Morrick

August 25, 2023

5  out of  5 rating by Noah Morrick
"I had a great experience with Michael Weihn. He was very helpful and informative during the process!"

Amanda McCann

August 25, 2023

5  out of  5 rating by Amanda McCann
"I have been with this office for a long time. Anytime I need something like adding or removing a vehicle, they make it simple and quick. Just recently, there was an issue with my policy and then a miscommunication. Chris V. and Tiffany M. made it easy to work things out and get my policy on track. Thank you Chris V. and Tiffany M. I appreciate both of you!"
Profile photo of Nicole Langer

Nicole Langer

August 25, 2023

5  out of  5 rating by Nicole Langer
"Kim and her team are the best! I truly enjoy working with them on all my insurance needs. They respond quickly, help you get your claim covered, and have reasonable pricing. They saved me over $3,600 a year with more coverage!"

Tim Macho

August 25, 2023

5  out of  5 rating by Tim Macho
"I was recently referred to the Kimberly Nybo - State Farm insurance agency when I purchased a new SUV. Tammy Hayft-Fields and Kimberly quoted me an auto policy as well as a home policy. Their rates were great, and I signed up for both policies right away! I have been very pleased with their friendliness, professionalism, and excellent customer service. I would highly recommend this insurance agency!"

Julie Starke

August 24, 2023

5  out of  5 rating by Julie Starke
"Tammy Hayft-Fields is very efficient and thorough in all she does. She has a knowledge of every aspect of the insurance business. I would trust her completely."

Melissa Kilgard

August 24, 2023

5  out of  5 rating by Melissa Kilgard
"Working with Kim Nybo and her team has been a great pleasure. They are passionate about what they do. It shows in how much they care by putting their client’s best interests first. Providing great customer service throughout the entire process."

Cortney Wiyninger

August 24, 2023

5  out of  5 rating by Cortney Wiyninger
"Tammy is so helpful and easy to talk to! Making the switch to her has been awesome!"

petra sherwood

August 24, 2023

5  out of  5 rating by petra sherwood
"Tammy helped me save hundreds per month! She is quick and knowledgeable!"

Kara Cuka

August 24, 2023

5  out of  5 rating by Kara Cuka
"Tammy Hayft-Fields is my "go to gal" when it comes to referring my mortgage clients! She is a true professional and really takes the time to know my clients and customize the best policy for their specific needs. I wouldn't trust my clients with anyone else! She is absolutely amazing and has saved my clients a ton while educating them on all the specific details! Thanks Tammy for all you do!"

Corrine Dunn

August 24, 2023

5  out of  5 rating by Corrine Dunn
"The Nybo team are great people to work with. Very informative and truly care about you and your family. State Farm doesn’t have the lowest rates, but the service you received from Kim’s office is worth the price."

Brad Meyer

August 24, 2023

5  out of  5 rating by Brad Meyer
"Tammy Hayft-Fields and the entire staff at Kimberly Nybo's office has been nothing short of AMAZING to work with. I would recommend them to anyone!"

Nick

August 24, 2023

5  out of  5 rating by Nick
"Tammy is a great insurance agent, and is always on point to answer questions and concerns we have."

Christy Firm

August 21, 2023

5  out of  5 rating by Christy Firm
"Putting my new car on my policy and making some other changes was so easy. Great customer service."

Vatsal Munshi

August 19, 2023

5  out of  5 rating by Vatsal Munshi
"Ava provided excellent follow up. State Farm has shortage of people resulting in getting the prompt response and follow up. Ava filed the claim for me and followed up with State Farm."

Colleen Hutchison

August 17, 2023

5  out of  5 rating by Colleen Hutchison
"Ava was great to work with in navigating some issues with our deck build and homeowners insurance. She was extremely helpful throughout the process!"

Ashley and Teddy's Videos!!

August 15, 2023

5  out of  5 rating by Ashley and Teddy's Videos!!
"Great start up experience!! Quick and easy! Thanks Michael"

Michael Vang

August 10, 2023

5  out of  5 rating by Michael Vang
"They were good services but State Farm is not good with anything"

Anthony W

August 8, 2023

5  out of  5 rating by Anthony W
"Thank you!! You were helping so much"