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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janaya Arellano

Janaya Arellano

July 11, 2025

5  out of  5
rating by Janaya Arellano
"I have been a customer of State Farm since 2014 for both home and auto and always receive prompt assistance."
We responded:
"Thank you, Janaya! I'm happy to know you've been satisfied with the prompt assistance you've received since 2014 for your home and auto insurance. Your trust means a lot to us. If there's anything else we can do for you, just let us know!"
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Mariah Sherell

July 10, 2025

5  out of  5
rating by Mariah Sherell
"Wonderful Office! They truly care about all of their clients. I would highly recommend them to anyone!"
We responded:
"Mariah, thank you for your wonderful feedback! I'm happy to know you feel cared for by our office. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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Dodd Family

July 10, 2025

5  out of  5
rating by Dodd Family
"Austin Anders was fantastic to work with he explained everything to us in detail and made us feel so comfortable with the switch to State Farm we are so happy we got to work with him!"
We responded:
"Thank you! I'm delighted to hear that Austin made your transition to State Farm smooth and comfortable. We appreciate your trust in us and are happy to have you as part of our State Farm family. If you ever need anything, feel free to reach out!"
Profile photo of Micah Ladd

Micah Ladd

July 10, 2025

5  out of  5
rating by Micah Ladd
"Very helpful with my first time getting insurance."
We responded:
"Thank you, Micah! I'm happy to hear that your first experience with getting insurance was a positive one. Our office is committed to making the process as smooth as possible for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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MrBustabiggs

July 10, 2025

5  out of  5
rating by MrBustabiggs
"Austin Andes was great to work with, considering he jumped right in after Greg left the quote unfinished. Very knowledgable, patient and all around solid service. Thank you!"
We responded:
"Thank you for your review! I'm happy to hear that Austin provided knowledgeable and patient service, stepping in seamlessly to assist you. We appreciate your feedback and are here to help with any future needs!"
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ARMY DAD

July 10, 2025

5  out of  5
rating by ARMY DAD
"Tyler Benson helped us with home insurance. He is very friendly, patient and did a great job explaining the whole process! He is great! Thanks!"
We responded:
"Thank you for your review! I'm happy to hear that Tyler provided you with friendly and patient service while explaining the insurance process. We appreciate your feedback and are here to help with any future needs. Let us know if there's anything else we can assist you with!"
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Lourdes Molina

July 9, 2025

5  out of  5
rating by Lourdes Molina
"Rana muchas gracias, excelente atención, y estoy muy contenta con tu servicio"
We responded:
"¡Lourdes, muchas gracias por tus palabras! Me alegra saber que estás contenta con el servicio que Rana te brindó. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Abdulaziz Mahmoud

July 9, 2025

5  out of  5
rating by Abdulaziz Mahmoud
"Switched my policies with this agent in a blink of an eye! Rana was amazing and i had a great experience and great customer service throughout the whole process! Thank you Rana and thank you Kim for this amazing service!"
We responded:
"Thank you, Abdulaziz Mahmoud! I'm happy to hear that switching your policies was a smooth experience and that Rana provided such excellent service. Your satisfaction is important to us, and we appreciate your kind words. If you need anything else, feel free to reach out!"
Profile photo of Matt Dionne

Matt Dionne

July 8, 2025

5  out of  5
rating by Matt Dionne
"Tyler made the experience easy and has good customer service skills to match. With just a little time I was fully ensured and satisfied"
We responded:
"Thank you for your review, Matt! I'm happy to hear that Tyler made your experience smooth and satisfying. We appreciate your feedback and are here to help with any future insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Alba Diaz

Alba Diaz

July 3, 2025

5  out of  5
rating by Alba Diaz
"Rana : muy profesional ! Me ayudó en todo momento y me dio todas , las soluciones!! Solucionó mi problema!!"
We responded:
"¡Gracias, Alba! Me alegra saber que Rana pudo ayudarte de manera profesional y resolver tu problema. Estamos comprometidos a ofrecer el mejor servicio posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Gladys Vizhñay

Gladys Vizhñay

July 3, 2025

5  out of  5
rating by Gladys Vizhñay
"Rana Es una buena persona y me ayudo con mi seguro de autos y recomendó al 100/100"
We responded:
"¡Gracias, Gladys! Me alegra saber que Rana fue de gran ayuda con tu seguro de autos. Valoramos mucho tus recomendaciones. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Profile photo of Juan Saqui

Juan Saqui

July 2, 2025

5  out of  5
rating by Juan Saqui
"Muchas gracias Ari por la ayuda y servicio de seguro! r"
We responded:
"¡Gracias, Juan! Me alegra saber que Ari pudo ayudarte con el servicio de seguro. Estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Roberto Flores

Roberto Flores

July 2, 2025

5  out of  5
rating by Roberto Flores
"Rana fue amable, y mucha iinformacion muy productiva que tomare encuenta, en algunos dias volveremos a hablar de eso"
We responded:
"¡Gracias, Roberto! Me alegra saber que Rana fue amable y que la información proporcionada fue útil para ti. Estamos aquí para ayudarte con cualquier otra pregunta o necesidad que tengas en el futuro. ¡No dudes en contactarnos!"
Profile photo of Abdul Sero

Abdul Sero

June 26, 2025

5  out of  5
rating by Abdul Sero
"Tyler showed great costumer service skill and helped get my insurance with ease."
We responded:
"Thank you for your review, Abdul! I'm happy to hear that Tyler provided excellent service and made your insurance process smooth. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Mia R

Mia R

June 25, 2025

5  out of  5
rating by Mia R
"I have been a customer of State Farm since 2001, have to deal with so many agents, but Rana Wadi is my favorite,she explained everything in little details without any hesitation,she is super nice and knowledgeable just like her boss Kimberly Nybo... thanks Rana!!"
We responded:
"Thank you so much for your lovely review, Mia! I'm absolutely thrilled to hear that Rana has been providing you with such detailed and friendly service. It warms my heart to know that you feel well taken care of by our team. If you ever need anything else, don’t hesitate to reach out—we're always here for you!"
Profile photo of Fekadu Nurgi

Fekadu Nurgi

June 25, 2025

5  out of  5
rating by Fekadu Nurgi
"Excellent Customer Service Tyler, thank you very much for your outstanding customer service. You went above and beyond to assist me with my insurance. You were prompt in answering my call, attentive throughout our conversation, and provided clear, detailed explanations in a respectful manner. I truly appreciate your dedication and support. Thank you again for your excellent service"
We responded:
"Thank you, Fekadu, for your wonderful feedback! I'm delighted to hear that Tyler provided such attentive and detailed service. We always strive to offer the best support possible. If you need anything else, feel free to reach out!"
Profile photo of FN FN

FN FN

June 25, 2025

5  out of  5
rating by FN FN
"Excellent Customer Service Tyler, thank you very much for your outstanding customer service. You went above and beyond to assist me with my insurance. You were prompt in answering my call, attentive throughout our conversation, and provided clear, detailed explanations in a respectful manner. I truly appreciate your dedication and support. Thank you again for your excellent service"
We responded:
"Thank you. We pride ourselves in top notch customer service for our customers! We appreciate the nice review!"
Profile photo of Adrian Azogue

Adrian Azogue

June 23, 2025

5  out of  5
rating by Adrian Azogue
"Gracias Rana para tu servicio 😉 👍"
We responded:
"¡Gracias, Adrian! Me alegra saber que Rana te brindó un excelente servicio. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Freddy Pacha

Freddy Pacha

June 23, 2025

5  out of  5
rating by Freddy Pacha
"Gracias Rana es muy paciente y amable"
We responded:
"¡Gracias, Freddy! Me alegra saber que Rana fue paciente y amable contigo. Estamos comprometidos a brindar un excelente servicio. ¡Estamos aquí para cualquier cosa que necesites!"
Profile photo of Hector Azogue

Hector Azogue

June 23, 2025

5  out of  5
rating by Hector Azogue
"Rana es muy amable gracias"
We responded:
"¡Gracias, Hector! Me alegra saber que Rana fue amable contigo. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of David Lundberg Sales adventure guide

David Lundberg Sales adventure guide

June 22, 2025

5  out of  5
rating by David Lundberg Sales adventure guide
"I worked with Tyler Benson on supplemental health insurance today. No pushy sales tactics just knowledge and benefits. Very knowledgeable very professional 10 out of 10,000% recommend doing business for all of your insurance needs."
We responded:
"Thank you, David! I'm happy to hear about your positive experience with Tyler. His professionalism and expertise are truly valued here. We appreciate your recommendation and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
Profile photo of Tara Williams

Tara Williams

June 19, 2025

5  out of  5
rating by Tara Williams
"Tony was incredibly helpful, quick, and efficient! He provided exactly the information I needed with professionalism and friendliness. We've been with State Farm for a few years, and their customer service has always been excellent!"
We responded:
"Thank you, Tara, for your wonderful feedback! I'm delighted to hear that Tony was able to assist you with such efficiency and professionalism. It's fantastic to know that you've had a consistently positive experience with our team over the years. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of James Reece

James Reece

June 19, 2025

5  out of  5
rating by James Reece
"I have recently had incredibly prompt, effective and polite service from Tammy at Kimberly Nybo's agency. She worked diligently in helping me obtain policies. I really appreciate her efforts."
We responded:
"Thank you, James, for the amazing review! Our team works hard to provide a great insurance experience in Columbia Heights and we are thrilled to hear that Tammy was able to assist you! We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Kayleen Nadeau

Kayleen Nadeau

June 18, 2025

5  out of  5
rating by Kayleen Nadeau
"Kim Nybo's team is amazing! Always answers my questions timely, and always calls me back. Special shoutout to Ava!"
We responded:
"Thank you for your review, Kayleen! I'm happy to hear that our team, especially Ava, has been able to assist you promptly and effectively. We appreciate your support and are here for any future questions or needs you might have. Thanks for choosing us!"
Profile photo of Rachel Hall

Rachel Hall

June 18, 2025

1  out of  5
rating by Rachel Hall
"15 years of being insured with Kim Nybo and not one claim on home or auto. I had my foundation collapse smashing water heater and furnace. Claimed denied on all: 3/4 days go by without calls being returned, RUDE treatment when they were returned. I have a autoimmune disorder and need at least running water and could not afford a different place to stay- called begging for help with hotel and asked a couple of times for Kim to call me and nothing. Worst treatment I have ever received from any company and was treated like less than person"
We responded:
"Thank you for your feedback. Unfortunately, your claim was denied therefore our office can’t pay for a hotel stay for you. I know that several people in my office talked with you and the claims office was talking with you daily so I am sorry if you felt you were mistreated as that was not our intention. We treat every customer like family and pride ourselves on excellent customer service. "