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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Grabau

Chris Grabau

August 30, 2024

5  out of  5
rating by Chris Grabau
"We have been with Kim Nybo’s office for many years and are very satisfied with the service the team provides. Corynn is very helpful with all of our needs when we call. She is very professional and courteous."
We responded:
"Thank you, Chris, for your long-term support and for sharing your positive experience with our office. I'm glad to hear that Corynn has been helpful, professional, and courteous in addressing your needs. We appreciate your kind words and look forward to continuing to serve you. If you have any questions or need further assistance, please don't hesitate to reach out. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
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Louise Pouliot

August 30, 2024

5  out of  5
rating by Louise Pouliot
"Thank you for the great service! Ava is knowledgeable and provided us with the best insurance for our needs!"
We responded:
"Louise, thank you for your kind words! I'm glad Ava could assist you with your insurance needs. We appreciate your feedback and look forward to helping you in the future. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
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Sachin Pathrikar

August 30, 2024

5  out of  5
rating by Sachin Pathrikar
"Amazing agency and amazing people who care about their customers needs. I worked with Ana on Kim’s team and she got my issue resolved instantly."
We responded:
"Thank you, Sachin, for your wonderful review! I'm glad to hear that Ana was able to resolve your issue promptly. Our team truly cares about meeting our customers' needs. If you have any further questions or need assistance in the future, we're here to help. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
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Michael & Anita Cook

August 24, 2024

5  out of  5
rating by Michael & Anita Cook
"We have worked with Kimberly Nybo State Farm Agency for years. We had a house claim this summer and worked with Bernie Pinnock to help us resolve the claim when we hit a roadblock. She made calls on our behalf and did not stop working on it until we had a satisfactory resolution. I would recommend this agency without reservation!"
We responded:
"Michael & Anita, Thank you for your kind words and for being loyal clients over the years. I'm glad Bernie was able to assist you with your home claim and ensure a satisfactory resolution. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Shannon McLevish

Shannon McLevish

August 23, 2024

5  out of  5
rating by Shannon McLevish
"Staff are quick and responsive to requests! Ava was very helpful when I needed policies for my kids to move to college."
We responded:
"Thank you, Shannon, for your positive review. I'm glad to hear that our staff, especially Ava, was able to assist you promptly with the policies for your kids moving to college. We appreciate your feedback and are here for any future needs. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
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charles latterell

August 15, 2024

5  out of  5
rating by charles latterell
"I've worked with Kim Nybo agency for 15+ years, she is always available to help (even when she's on vacation), she goes above and beyond in every situation. She provides connections and recommendations for my business and really goes the extra mile. Kim has personally sent me referrals that equated to revenue for my business. I am truly thankful to get to work with Kim over the years. If you have a vanilla agent, you should switch to Kim Nybo State Farm team immediately, you wont be disappointed. I highly recommend this State Farm office especially Kim."
We responded:
"Hey Charles, thanks so much for your kind words and for being with us for over 15 years. I'm glad to hear that our team has been able to support you and your business. It's great to know that the referrals and recommendations have been helpful. Your recommendation means a lot to us. If you ever need anything, we're always here to help. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Chase Heck

Chase Heck

August 15, 2024

5  out of  5
rating by Chase Heck
"Michael was extremely helpful and wonderful"
We responded:
"Hey Chase, Thanks for the awesome review! I'm glad Michael could help you out and make your experience wonderful. If you need anything else, we're here for you. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Arlyce Cleveland

Arlyce Cleveland

August 2, 2024

5  out of  5
rating by Arlyce Cleveland
"I have been a customer with Kim Nybo's agency for several years now and I would like to say that her agency is the best agency you can have working for you to insure all of your precious assets. Over the years, unfortunately we have had claims, and every time I am impressed at how well everything went, and the coverage was always better than I thought I would have because Kim always reviews my policies and makes sure I have the proper coverage in place. I promise you; you will never be disappointed if you chose Kim Nybo agency to insure your precious assets."
We responded:
"Hi Arlyce, thank you so much for your wonderful review! I'm so glad to hear that you've had such positive experiences with our agency over the years. It's great to know that our efforts to review and ensure proper coverage have been beneficial for you. We're always here to help with any future needs or questions you may have! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Dusty Auwerter

Dusty Auwerter

August 1, 2024

5  out of  5
rating by Dusty Auwerter
"I worked with Tony who made transferring my policy from CT to MN a breeze! I called back a few days later with some questions that he was able to quickly answer and provide peace of mind."
We responded:
"Hey Dusty, thanks for the awesome review! I'm glad Tony could make your policy transfer from CT to MN so smooth and answer your questions quickly. We're always here to provide peace of mind! If you need anything else, don't hesitate to reach out. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Isaac Secor

Isaac Secor

July 26, 2024

5  out of  5
rating by Isaac Secor
"Kimberley’s office (Ava specifically) was extremely helpful as my partner and I navigated a move from overseas. They got all our insurance needs covered quickly and helped take some stress out of a big transition"
We responded:
"Hey Isaac, thanks a bunch for the awesome review! I'm so happy to hear that Ava and the team could make your move from overseas a bit smoother. We’re always here to help with any future insurance needs! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Benjamin Hoff

Benjamin Hoff

July 25, 2024

5  out of  5
rating by Benjamin Hoff
"Very thorough and detailed. Great personality and very helpful :) definitely recommend to work with!"
We responded:
"Hey Benjamin! Thanks a bunch for your awesome review! I'm really happy you found our service thorough and detailed. It's great to know you enjoyed working with us and appreciated the help. If you ever need anything else, don't hesitate to reach out! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Calvin Coggins

Calvin Coggins

July 17, 2024

5  out of  5
rating by Calvin Coggins
"Friendly and responsive staff. Michael was very prompt and helpful."
We responded:
"Clavin, thank you so much for your review! I am happy to hear Michael was able to assist you. If you ever need anything else, don't hesitate to reach out! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Kwasi Owusu-Acheampong

Kwasi Owusu-Acheampong

July 15, 2024

5  out of  5
rating by Kwasi Owusu-Acheampong
"It had been several years since I last changed my auto insurance and wanted to see if I could get a better rate. I filled out an online request for rates and instantly got flooded with calls. Fortunately I chanced on Bernie at State Farm and it was simply awesome working with her. She was very detailed, courteous and professional, but most importantly, she listened to my specific needs and tailored her recommendations accordingly. Thank you again Bernie! You have a customer for long haul."
We responded:
"Thank you for sharing your experience, Kwasi! We are glad to hear that Bernie provided you with detailed, courteous, and professional service tailored to your specific needs. We appreciate your kind words and look forward to assisting you for the long haul! Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Elizabeth Lee

Elizabeth Lee

July 11, 2024

5  out of  5
rating by Elizabeth Lee
"Just had a great conversation with Derek! Very personable and well spoken. I too am a team member for another agent in Maryland and I thought he deserved a good review for his politeness and helpfulness!"
We responded:
"Thank you, Elizabeth, for recognizing Derek's politeness and helpfulness during your conversation! We are happy to hear you had a great experience with him. Our team at Kimberly Nybo - State Farm Insurance Agency is grateful for your positive feedback and appreciates your kind words. If you ever need assistance in the future, feel free to reach out to us. Thank you again! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Becky Knisley

Becky Knisley

July 10, 2024

5  out of  5
rating by Becky Knisley
"Very knowledgable, patient and prompt service. Super attentive, answering all of our questions quickly and giving us options/choices. Thank you!"
We responded:
"Thank you for your kind words, Becky! I'm glad you found our service knowledgeable, patient, and prompt. We strive to provide attentive and quick responses to all your questions, offering you various options. We appreciate your feedback and are here for you anytime you need assistance. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Kathleen Laverdiere

Kathleen Laverdiere

July 3, 2024

5  out of  5
rating by Kathleen Laverdiere
"We feel secure that we are properly insured on not only our house, cars and pontoon, but also for our personal belongings, which most P&C angents under insure. The staff is courteous and knowledgeable!"
We responded:
"Thank you, Kathleen, for sharing your positive experience with our team! We are glad to hear that you feel secure with your insurance coverage for your house, cars, pontoon, and personal belongings. Our staff is always here to assist you with any insurance needs you may have in the future! Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Mandi Zaccardi

Mandi Zaccardi

July 2, 2024

5  out of  5
rating by Mandi Zaccardi
"Bernie is the best insurance agent! She takes the time to understand your insurance needs and makes sure you are getting the best coverage."
We responded:
"Mandi, we appreciate your five star review! Thanks for letting us know how well Bernie was able to assist you. She is a great part of the team! Thank you for choosing us for your insurance needs. - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of jill goldstein

jill goldstein

June 27, 2024

5  out of  5
rating by jill goldstein
"I cannot say enough good things about Kimberly Nybo State Farm Insurance. The customer service is absolutely incredible. Kim truly cares about her clients and is always there for them. I saved money working with Kim and now have peace of mind knowing I have all the coverage I need. Her team is amazing, always friendly and helpful. Kim's generosity to the community is also worth noting—she's constantly involved in helping various organizations. It's clear that she genuinely cares about making a positive impact. Highly recommend!"
We responded:
"Jill, thank you for your kind words! We love seeing reviews like this. It's great to know that you enjoyed working with our office. Your recommendation means a lot to us. If you ever need anything, please don’t hesitate to reach out. Thank you for being a valued customer! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN "
Profile photo of Juan Felipe Toledo

Juan Felipe Toledo

June 26, 2024

5  out of  5
rating by Juan Felipe Toledo
"Thank you, Gage at NYBO Agency, for such a great service. Your knowledge and dedication made resolving my inquiries smooth and pleasant. Highly recommend!"
We responded:
"Juan, thank you for your review! I am happy to hear Gage was able to assist you today. We appreciate your recommendation! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Maureen Leesman

Maureen Leesman

June 12, 2024

5  out of  5
rating by Maureen Leesman
"Kim Nybo has been our insurance agent for many years. We switched to her agency because we saved $2000/year and have better coverage on our car and home policies. We STAY with her agency because she and her team are the best in the business. Their customer service is amazing. They answer questions quickly and help with any issues that may arise immediately. I would highly recommend Kim and her agency!"
We responded:
"I appreciate your kind words. Thank you for your loyalty to our agency. We pride ourselves on being there for our customers thru good and bad . "
Profile photo of Matt Hintz

Matt Hintz

June 10, 2024

5  out of  5
rating by Matt Hintz
"Brittany was amazing at helping me switch over my renters insurance for my new home!"
We responded:
"Matt, absolutely delighted to hear that! Brittany's all about making sure your insurance journey is as smooth as can be. Welcome to the family of happy renters! 🎉 If you need anything else or just want to say hi, we're here and ready to chat! Thank you for choosing us! - Kimberly Nybo - State Farm Insurance Agent | Columbia Heights, MN"
Profile photo of Lynn Condos

Lynn Condos

June 6, 2024

5  out of  5
rating by Lynn Condos
"Last year Kimberly Nybo Agency saved me $2,000 cost from a small policy that covered the cost of installing our new furnace. Her advise really paid off."
We responded:
"Thank you, Lynn, for taking the time to leave us a review. It makes our day hearing about how we were able to help wonderful customers like you with finding the right coverage. We look forward to continuing our relationship!"
Profile photo of Daniel Felt

Daniel Felt

June 6, 2024

5  out of  5
rating by Daniel Felt
"Kim and her team are always so easy to work with! Would recommend to all my family and friends for their insurance needs!"
We responded:
"Daniel, we are happy to hear that you find working with our team so easy! We are grateful for your recommendation to your family and friends for their insurance needs. Thank you for choosing us to assist you! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
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Melissa

June 3, 2024

5  out of  5
rating by Melissa
"I spoke with Bernie and she helped me more than anyone ever has. ExplaIned everything in GREAT DETAIL. I am so glad she called and helped me every step of the way"
We responded:
"Melissa, I'm pleased to hear that Bernie provided detailed assistance! She is a key addition to our team, and we are very lucky to have her assisting customers like you! We are always here for you so if you need anything additional, please feel free to reach out! Thank you! - Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Alex Winninger

Alex Winninger

May 24, 2024

5  out of  5
rating by Alex Winninger
"Michael was very responsive and gave me great insights into coverage options and good deals! I really appreciate his and the Kimberly Nybo Team's help!"
We responded:
"Why, thank you, Alex! We are so happy to hear that Michael gave you the best insurance options that fit your needs, at a price you like to see! He is a key asset to our team, and we are really lucky to have him. Thanks for choosing our agency, and are excited to continue meeting your needs! - Kimberly Nybo - State Farm Insurance Agent | Columbia Heights, MN"