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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Azeezullah Mohammed

Azeezullah Mohammed

August 26, 2026

5  out of  5
rating by Azeezullah Mohammed
"Carlos is a very smart and intelligent person thanks"
We responded:
"Azeezullah Mohammed, thank you for taking the time to leave us a review! I'm glad to hear that Carlos made a positive impression with his knowledge and expertise. We're lucky to have him on our team. Feel free to reach out if you need anything else!"
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Nhan Dinh

August 18, 2026

5  out of  5
rating by Nhan Dinh
"great service"
We responded:
"Nhan, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our service. We're always here if you need anything else!"
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Brice Dvorak

August 13, 2026

5  out of  5
rating by Brice Dvorak
"Tammy helped me and made the whole process easy. By far the best experience I've ever had with an agent or insurance company."
We responded:
"Brice, thank you for taking the time to leave us a review! I'm happy to hear that Tammy made the process easy for you and that you had such a positive experience with our office. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Lesly

August 11, 2026

5  out of  5
rating by Lesly
"I had a great experience working with Carlos, he took the time to explain everything about my life insurance policy and made sure I understood every detail. I really appreciate all his help and would definitely recommend Carlos!"
We responded:
"Lesly, thank you for taking the time to leave us a review! I'm happy to hear that Carlos was able to explain your life insurance policy so thoroughly and help you feel confident in your understanding. We appreciate your recommendation and are here if you need anything else!"
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Hector Perez

August 9, 2026

5  out of  5
rating by Hector Perez
"Rana is a magnificent agent. She helped me Show me so much with my auto and renters and life. I feel kept at my agency right now and I don’t think there is Anything outside of my needs that they treated."
We responded:
"Thank you, Hector! I'm happy to hear that Rana was able to assist you with your auto, renters, and life insurance needs. It's great to know you feel well taken care of with us. We're always here to help if anything else comes up!"
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Ellie Mielke

August 6, 2026

5  out of  5
rating by Ellie Mielke
"I had a positive experience working with Marcyves. He was professional, friendly, and easy to communicate with throughout the process. He took the time to answer my questions and made everything feel straightforward and easy to understand. I appreciated his responsiveness and willingness to help whenever I needed assistance. Overall, I would recommend Marcyves to anyone looking for an insurance agent who is courteous, knowledgeable, and focused on providing good customer service."
We responded:
"Thank you, Ellie, for taking the time to leave us a review! I'm happy to know that you had a positive experience and found the process clear and straightforward. We appreciate your recommendation and are here if you need anything else!"
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Alicia Brown

August 1, 2026

5  out of  5
rating by Alicia Brown
"I recently had a wonderful experience with Marcus as a potential insurance customer. From our very first conversation, he was incredibly responsive and took the time to thoroughly explain all my options. Marcus made what could have been a complicated process feel simple and straightforward.

What impressed me most was his keen attention to detail and genuine concern for my needs. He ensured I understood every aspect of the policy, making me feel truly valued as a customer. I highly recommend Marcus to anyone looking for trustworthy and personalized insurance services. Thank you for your outstanding support!"
We responded:
"Alicia, thank you for taking the time to leave us a review! We're so happy Marcus was able to walk you through your options and make everything easy to understand. It means a lot that you felt supported throughout the process, and I'll be sure to share your feedback with him. If you need anything else, our office is always happy to help."
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Maddie Peltier

July 29, 2026

5  out of  5
rating by Maddie Peltier
"Working with Marcyves Michel at State Farm has been a seamless experience. Marcyves was clear, knowledgeable, and took the time to make sure my coverage fit my exact needs. Great communication and excellent customer care!"
We responded:
"Thank you, Maddie! I'm happy to hear that Marcus provided you with clear and knowledgeable service, ensuring your coverage was just right. We strive for excellent communication and customer care, and it's great to know we hit the mark. We're always here if you need anything else!"
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Eric Weah

July 29, 2026

5  out of  5
rating by Eric Weah
"Marcus Michel made getting both my auto and homeowners insurance a smooth and stress-free experience. He took the time to explain all of my coverage options, answered every question, and helped me find policies that fit both my needs and my budget. His professionalism, knowledge, and friendly customer service really stood out. I appreciate how responsive and easy he was to work with throughout the entire process. I highly recommend Marcus to anyone. Thank you for the excellent service!"
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that Marcus made your experience with insurance smooth and stress-free. It's great to know he was able to help you find the right coverage while being professional and friendly. We appreciate your recommendation! Don't hesitate to reach out if you need anything!"
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J. J. Brown

July 28, 2026

5  out of  5
rating by J. J. Brown
"Marcus M, your help was greatly appreciated. Myself and my family had a great experience working with you regarding our insurance claim. Marcus showed great attentiveness towards us."
We responded:
"Thank you, J. J. Brown! I'm happy to hear that Marcus was able to provide attentive service and make your insurance claim experience a positive one. We always aim to support our customers and their families. Let us know if we can help with anything else!"
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Sophia Boss

July 28, 2026

5  out of  5
rating by Sophia Boss
"I had such a great experience here thanks to Marcus. He was extremely knowledgeable and professional. He made the experience stress free and very informative!"
We responded:
"Sophia, thank you for taking the time to leave us a review! I'm happy to hear that Marcus was able to make your experience both informative and stress-free. We always aim to provide knowledgeable and professional service. Let us know if we can help with anything else!"
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nora weah

July 28, 2026

5  out of  5
rating by nora weah
"Marcus M helped me tremendously. He answered every single question I had, he made sure I knew what I was doing, and most importantly he looked out for my best interest. I’m very happy with the service I received with Marcus!!"
We responded:
"Nora, thank you for taking the time to leave us a review! I'm glad to hear that Marcus was able to assist you so well and that you felt supported throughout the process. We always aim to look out for our customers' best interests. We're always happy to help if anything comes up."
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Ryan Newcomb

July 17, 2026

5  out of  5
rating by Ryan Newcomb
"I was looking into insurance for an out-of-state move and got connected with Marcyves. As someone who’s never had insurance of my own, I had a ton of questions. I can’t even begin to explain how helpful he was in getting me quotes, explaining the details of different coverages and answering every question I had. Marcyves knows his stuff and was incredibly friendly, responsive and professional through it all. I would certainly recommend him and this office to anyone in the area."
We responded:
"Ryan, thank you for taking the time to leave us a review! I'm glad we could assist you with your insurance needs and provide clear explanations for all your questions. We strive to offer friendly and professional service, and it's wonderful to know we delivered just that. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Moh Arebo

Moh Arebo

July 14, 2026

5  out of  5
rating by Moh Arebo
"For the past three years, I felt that I was paying far more than necessary for my auto and homeowners insurance with another company. A good friend encouraged me to review my coverage and compare prices, so I reached out to several insurance providers for quotes.

Among all the companies I contacted, Rebecca stood out for her professionalism, knowledge, and exceptional customer service. She took the time to clearly explain the details of both auto and homeowners insurance coverage and patiently answered all of my questions. Most importantly, she never pressured me to make a decision or purchase a policy.

After discussing the options with my family and carefully reviewing the quotes, we decided to move forward with the coverage she recommended. It turned out to be the best option for our family's needs, and we were able to save more than 50% compared to what we had been paying previously.

Rebecca is highly knowledgeable, professional, and genuinely cares about helping her clients find the right coverage rather than simply making a sale. Her expertise and kindness made the entire process smooth and stress-free.

Thank you, Rebecca, for your outstanding service, and thank you to the entire team for maintaining such a high standard of professionalism and customer care. Wishing you continued success and many blessings."
We responded:
"Moh, thank you for taking the time to leave such a thoughtful review. I'm so grateful you gave our office the opportunity to earn your business, and I'm happy Rebecca made the process clear, answered your questions, and gave you the time you needed to make the right decision for your family. That's exactly how we want every interaction to feel. I'll be sure to share your feedback with Rebecca and the rest of our team. We truly appreciate your recommendation and look forward to being here whenever you need us."
Profile photo of Keira Azefor

Keira Azefor

June 30, 2026

5  out of  5
rating by Keira Azefor
"Marcus was amazing to work with! He helped me find a better renters insurance policy and made the entire process so much easier. I had a lot of questions and was pretty confused at times, but he was incredibly patient, understanding, and communicative throughout everything."
We responded:
"Thank you, Keira! I'm happy to hear that Marcus was able to assist you with finding a better insurance policy and making the process smoother. It's great to know he was patient and communicative while addressing your questions. We're here to help if you need anything else!"
Profile photo of Steven Severson

Steven Severson

June 20, 2026

1  out of  5
rating by Steven Severson
"Your stupid advertising over Back to the 50s is only pissing people off. An hour (so far) of planes circling the fairgrounds so people can’t talk is very disrespectful and inconsiderate. Precisely because of this I will never use you as my agent and I’m a State Farm customer."
We responded:
"Thank you for sharing your feedback, Steven. I'm sorry to hear about your experience with the advertising during the event. We strive to be considerate in our marketing efforts and I apologize for any inconvenience caused. Please feel free to reach out directly if you'd like to discuss this further."
Profile photo of Ahmed Zayed

Ahmed Zayed

June 19, 2026

5  out of  5
rating by Ahmed Zayed
"Thank you for all your service Rana, she is very patient and knowledgeable. Kimberly nybo agency always exceeds in service and you are always welcomed with all your questions ☺️"
We responded:
"Thank you, Ahmed! I'm happy to hear that Rana was able to assist you with patience and knowledge. We strive to make sure everyone feels welcome and supported with their questions. We appreciate your support!"
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hassan ali

June 19, 2026

5  out of  5
rating by hassan ali
"Rana is the best worker in State Farm 100% (the best)"
We responded:
"Hassan, thank you for taking the time to leave us a review! I'm glad to hear that Rana made such a positive impression. We’re proud to have her on our team. Let us know if we can help with anything else!"
Profile photo of Kautra Grant

Kautra Grant

June 19, 2026

5  out of  5
rating by Kautra Grant
"I had a great experience working with Marcus!
He helped me get better coverage for an even better price than what I was paying previously. He’s also very knowledgeable and thorough with answering any questions. I recommend him to everyone!"
We responded:
"Thank you, Kautra Grant! I'm happy to hear that Marcus was able to assist you in finding better coverage at a great price. It's wonderful to know that his knowledge and thoroughness made a positive impact on your experience. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Michael Lecy

June 19, 2026

5  out of  5
rating by Michael Lecy
"Marcus Michel helped my daughter get set up with renters insurance and made the whole process really easy.
He's just getting started in the insurance industry, but you wouldn't know it from how professional and organized he is.
He took the time to explain everything clearly, answered all our questions, and didn't rush anything. We're pretty like-minded in how we approach things, so it was easy to work with him and trust what he was saying.
Overall, just a solid experience and I'd recommend him if you're looking for someone who's upfront, helpful, and easy to deal with. I'm sure he's going to do well in this field."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad Marcus was able to assist your daughter with her insurance and make the process smooth. It's great to hear how professional and thorough he was in explaining everything. We appreciate your recommendation and are happy to have Marcus on our team. Let us know if we can help with anything else!"
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Brooke Lecy

June 19, 2026

5  out of  5
rating by Brooke Lecy
"I want to express my gratitude to State Farm, especially Marcus, as he went above and beyond to make sure I found the right coverage. He answered all my questions and made the process so easy! Great customer service!"
We responded:
"Thank you, Brooke! I'm really happy to hear that Marcus was able to assist you in finding the right coverage and make the process smooth. We strive to provide great customer service, and it's wonderful to know we hit the mark. Feel free to reach out if you need anything else!"
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Diane Smith

June 19, 2026

5  out of  5
rating by Diane Smith
"Our boat & lift were flipped over in a recent storm. Shannon was fabulous helping us through the retrieval and salvage process."
We responded:
"Diane,

Thank you for sharing your experience! We're happy you found Shannon knowledgeable and helpful in bundling your insurance needs. It's wonderful to know that having one company for your home, autos, and personal articles has been beneficial for you. We appreciate your trust in us and are always here for any future assistance you may need.

- Kimberly Nybo - State Farm Insurance Agent, Columbia Heights, MN"
Profile photo of Olivia Abraham

Olivia Abraham

June 17, 2026

5  out of  5
rating by Olivia Abraham
"Marcus was great to work with! Communication was amazing and he explained everything so that I finally understood my insurance policies. I definitely recommend, I got better coverage at a lower price. 10/10 experience."
We responded:
"Olivia, thank you for taking the time to leave us a review! I'm happy to hear that Marcus was able to help you understand your insurance policies and find better coverage at a lower price. We appreciate your recommendation and are glad you had a great experience with us. Feel free to reach out if you need anything else!"
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Brianna Cajamarca

June 17, 2026

5  out of  5
rating by Brianna Cajamarca
"Rana, she was really nice during our service. She was really patient with everything. Overall amazing service."
We responded:
"Thank you, Brianna! I'm glad Rana was able to assist you. We're here if you need anything else!"
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ali bennett

June 11, 2026

1  out of  5
rating by ali bennett
"Way too expensive 😔 looking for new insurance"
We responded:
"Thank you for your review. I’m sorry we weren’t able to assist you with your new home insurance and that you felt the rate was too high.

When comparing options, it can help to look beyond price alone. In many cases, State Farm is highly competitive and offers strong coverage.

Please note that our agency doesn’t set rates—pricing is determined at the corporate level by State Farm, with rates approved by the appropriate regulatory process."